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  • Advanced Analytics
  • Data Lake
  • Cloud Connectors
  • Site Collector
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Previous Incidents

[Complete] Maintenance : OS Updates

Began: Ended: Duration:
  • Other

We will be performing maintenance on the SaaS platform during your weekly maintenance window. During this maintenance, connections utilizing the VPN connection may be unavailable; if beats agents are in-use, they may not be able to communicate to the beats management endpoint. Once the maintenance is complete, the services will be restored and available.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Upgrade failed and team is troubleshooting the failure and upgrade will be rescheduled.

[Resolved] Advanced Analytics: Event Processing Delayed

Began: Ended: Duration:
  • Advanced Analytics

We’re experiencing a service outage with our Security Operations Platform where ingestion into your Advanced Analytics platform may be impacted. Our team is working diligently to restore services as fast as possible. We apologize for any inconvenience.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are still continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are still continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We've now resolved the incident. Thanks for your patience.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'service_now' - endpoint: 'sys_audit_role'

Began: Ended: Duration:
  • Cloud Connectors

The endpoint 'sys_audit_role' in connector 'service_now' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'service_now' - endpoint: 'report_view'

Began: Ended: Duration:
  • Cloud Connectors

The endpoint 'report_view' in connector 'service_now' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

No further notices from the past 7 days.